Service Culture

To be the first-choice leading luxury hotel and convention center in the GCC.

To provide genuine and heartfelt hospitality, creating unique and lasting experiences to our guests and team members.

Commitment

We take ownership of achieving our goals for guest satisfaction, care for company, career development.

Empathy

We listen and pay attention to emotions and experiences – guest and colleagues.

Respect

We value everyone’s uniqueness.

Teamwork

We work together as one and help each other as a family.